Don’t miss this meeting!!
We’ve all experienced it: the crazy client.
We do our best, we work hard, and we care – and yet sometimes it’s not enough. Simply put, why do our clients get crazy?! What do we do when it happens? Can we see it coming?
Join us on Tuesday, October 22nd to welcome nationally-renown author David Lupberger as he presents his proven tactics for managing the homeowner experience.
WHEN: Tuesday, Oct 22
WHERE: Belvedere Banquets
1170 W Devon Ave, Elk Grove Village
COST: $15/Member, $20/Non-member
Managing the Custom Remodeling Process: Understanding and Guiding an Exceptional Homeowner Experience
Managing a successful remodeling project means managing expectations, and managing the process as well as the project. In this program, we review how to educate potential clients regarding the key elements that make up a successful building project. These steps are the basis of successfully guiding homeowners through the remodeling (or custom building) process and will include specific strategies for managing homeowner expectations during this challenging time. Done properly, your customers become your biggest fans and best source of future referrals.
This course will help attendees: